Captain Maldonado is a long time friend and ally of Detective John Kennex. She believes in his ability to return to duty after his traumatic experience, and pulls some strings to get him reinstated - despite the fact that according to his profile he should return to service "never."
She graduated from the Police Academy in 2029, section 32.
Awards, Commendations, Citations
Police Medal for Heroism
Police Life-Saving Medal
Commendation - Integrity
Meritorious Police Duty 
Certificate of Honours - presented to Officer Sandra Maldonado. To protect and improve the quality of life in the district. Police Academy Class of 2029, Section 32.
Personnel Notes (For eyes only - Clearance D5 and above)
Captain Maldonado has served with distinction and exceptional honors in the department for more than 20 years. Presently supervises Detective & Investigations division, city region Delta.
According to recent performance evaluations, Maldonado has shown “superior intelligence and leadership” in an environment of “increasing adversity.” Evaluations make special note of Maldanado’s support for officers under her command. This management style has led to successful arrests and convictions during the recent Konvex and Drowners crises, and a reduction in O.C.M.I. weapons trafficking, and avatar trafficking.
"Because he's special... like you."
- - Sandra Maldonado to John Kennex about Dorian (Pilot)
You know, sometimes it's nice to connect with people who are like you, who understand you.
Is that why you keep Kennex around?
No. I lost a bet.
- - Sandra Maldonado and Valerie Stahl (Beholder)